Change Organisation Owner

On occasion, you may need to reassign the Organisation Owner role on your Coreo account. The following covers a few scenarios on how you can make this change.

Current owner still available

If the organisation owner is still active, and can login in to Coreo, then they can go to the Organisation Members screen, and assign their Owner role to another user.

Only the current owner can perform this change.

Current owner no longer available

If the current owner is no longer available, for example they have left the company, then this change will need to be done for you by Coreo Support. The new owner will need to be an existing user on your account.

Please send a support request via our helpdesk providing:

• The name and email address of the current owner
• The name and email address of the new owner

The change will then be made for you, and you can then make any related changes required (e.g. removing the old owner account if necessary) to free up seats, etc.

Single seat accounts

If you have a single seat account, and want to change the owner of the account, then this change will need to be done for you by Coreo Support.

Please send a support request via our helpdesk providing:

• The name and email address of the new owner
• The name and email address of the current owner
• The date when you want this change to be actioned

We will temporarily increase the number of seats on your account, invite the new user to join your Coreo account, and then assign them the owner role. We will then delete the user who was the previous owner, and reset your seat count to one.